ahays

I had a customer ask how to make the 2420 log "dial out" from their phone. The problem is the insertion of the "9" and/or a "91" for LD.

.al.

__________________
Al Hays, ACE, MCSE, CCNA
Homepage: http://www.jeral.com/
Training: http://www.jeral.com/avaya-learning.html

liquidvw

I have the same issue with my 2410's. I tell my users to press speaker 9 1 call. Not sure if there is a better solution.

PBXtech.info

 

ahays

Actually, that's the solution listed in the 2420 User's Guide. I should've taken my own advice and gone there first :D

__________________
Al Hays, ACE, MCSE, CCNA
Homepage: http://www.jeral.com/
Training: http://www.jeral.com/avaya-learning.html

liquidvw

There should be a better way with the digital sets.

I tried this with my 4610SW IP phone and it works. I called from my cell phone to my IP phone and hung up. Went to the log for missed calls and press call. My cell phone was listed as (973) XXX-XXXX but the phone dial 91 973 XXX-XXXX. I am using boot file b10d01b2_2_3.bin which I believe is the latest.

kaku

I also have the same problem. But 2410 or 2420 are digital phone, cannot download the boot file as IP phones.

colt45

Check the firmware version on the 2420 - could be you have an older load. I have several at the office and I can "call back" any number from the log file by just pressing call. I'm not at the office so can't check mine. Will try to do that tomorrow.

PBXtech.info