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#1 (permalink) |
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PBXtech SILVER 25+ posts
![]() Join Date: Aug 2005
Posts: 64
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Call Centre with Analog Phones
Hi Everyone
I need a backup callcentre with analog phones, incase with there is any emergency, the backup can takeover, is it a good idea?????????
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Karan083 Telecoms Tech |
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#2 (permalink) |
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PBXtech PLATINUM 300+ posts
![]() Join Date: Nov 2004
Posts: 354
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Re: Call Centre with Analog Phones
Why not purchase IP agent licenses. I had an emergency once. Fire.... The PBX was up, but no access to the building. Moved ACD agents to another sight. Used IP agent for them to log in. Worked great
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