zooney9334

I've been asked to create an interswitch directory that includes all extensions over 4 hospitals. For instance, an employee in Hospital A wants to hit the directory button and be able to see extensions in Hospital B, C, and D.

The other alternative is to use the Modular Messaging. Even though there are 4 separate hospitals, all switches tie into the same voicemail system. I was able to get to the "enter the person's last name" cue when I call the VM DID and then *-#.

Any suggestions? I've looked back in the history and saw something that mentioned "INTEGRATED DIRECTORY SERVICE over DCS" but I can't find anything online about it. Each switch is an S8700 running V12.

Thanks in advance.

ahays

The feature is indeed named "Integrated Directory Service over DCS (IDS+)" and is what Avaya officially calls a "Special Application" but which is commonly referred to as a Green Feature. An Avaya Special Application (Green Feature) is defined as:

" ... those custom features developed by the Avaya global rapid response team to meet a particular customer’s need. Each feature is ordered through the rapid response team as an al la carte item. Special ordering and provisioning procedures apply. Contact your Avaya Sales representative or authorized Avaya business partner for more information."

regs,



.al.

__________________
Al Hays, ACE, MCSE, CCNA
Homepage: http://www.jeral.com/
Training: http://www.jeral.com/avaya-learning.html

PBXtech.info

 

PBXBear

What you're looking for is in fact - "IDS+" Integrated Directory Services (the "+" as in many AVAYA/Lucent offers means "over PRI"). We use it to provide one common directory via the phone for 13 nodes.

As Al states it is a green feature.

It works via TSC's, like many of the features of DCS+.

Depending on your teleco provider(s) it MAY be possible to utilize IDS+ over the public network. We use only MCI Option 2 Vision NQUEST features and we have successfully pushed TSC's across our "SDN". But, after two people try to access the directory at the same time - MCI shuts it down beacuse of too many messages going across. Since it sounds like you only have 4 nodes, it might be less of an issue.

We're on a N-5ish release. All G3r's v10 and I believe Communication Manager can push DCS+ via IP. Thus, it may be possible to utilize IDS+ via IP Trunking and not have to worry about Point-To-Points PRI's for a "traditional" DCS+ network.

Hope that helps a bit. Good luck.

-Chris

liquidvw

It figures that It would cost more money to have this. I would like to set this up. It would be cool, but I would not be able to justifty the cost to my superior as we already have a global phone book in Lotus Notes :(

happyhammer

I have two switches and since i implemented Dial by Name on them both by using vectors, users can dial the DBN VDN of the other switch to find the users. The IDS is nice to have but was too expensive.

hammer.

liquidvw

can we have a look at these dial by name vectors?

PBXtech.info

 

happyhammer

01 wait-time 0 secs hearing ringback
02 goto vector 99 if staffed-agents in skill 99 > 0
03 collect 3 digits after announcement 46003 for none
04 route-to name1 with coverage y
05 goto step 13 if digits = none
06 goto step 13 if nomatch
07 collect 11 digits after announcement 46004 for none
08 route-to name2 with coverage y
09 goto step 13 if digits = none
10 goto step 13 if nomatch
11 collect 2 digits after announcement 46006 for none
12 route-to name3 with coverage y
13 collect 1 digits after announcement 46007 for none
14 goto step 30 if digits = 0
15 collect 3 digits after announcement 46003 for none
16 route-to name1 with coverage y
17 goto step 30 if digits = none
18 goto step 30 if nomatch
19 collect 11 digits after announcement 46004 for none
20 route-to name2 with coverage y
21 goto step 30 if nomatch
22 goto step 30 if digits = none
23 collect 2 digits after announcement 46006 for none
24 route-to name3 with coverage y
25
26
27
28
29
30 goto vector 301 if unconditionally
31 stop
32


46003 integrated Last_Nam (first 3 letters of last name)
46004 integrated Last_Name_Cont (enter rest of last name then #)
46006 integrated First_Name (first 2 letters of first name)
46007 integrated Try_Again (press 1 to try again or 0 for assistance)

vec 301 is attd.


HTH,
hammer