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May 5th, 2005, 11:35 AM
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#1 (permalink) |
 Join Date: May 2005
Posts: 1
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4620 IP sets locking up
(S8500) I'm experiencing problems with 4620 sets locking up in our call center. The agent is logged in and is in the midst of answering a 2nd call, transferring or waiting for a call. And when they try to answer, the call appearance locks up the phone, the call timer keeps ticking but the caller is sent to voicemail. Then the set needs a reboot to clear the call. I'm up to date with the latest firmware. Any suggestions?
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Last edited by jmckay; May 5th, 2005 at 11:38 AM. |
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