liquidvw

Guys,

This problem is kickin my but. Maybe someone can help. I have a PBX with 2 Clans and 1 Medpro, lets call it sight A. I can ping the Medpro from sight B and sight C, but not at sight A. Someother users at sight A can ping the medpro but some cannot. I have not idea why?????

Is there a way to clear the arp table in the medpro? Can you see the arp table in the medpro?

Blah

the problem is likely in your network. Can you ping from the MEDPRO to both sites? "ping ip-address xxxxx board [slot/board]"

You also want to make sure when you "list ip-interfaces" that the MEDPRO and CLANS are all in the same network region, but this would not prevent from pinging.

PBXtech.info

 

Blah

also, I don't know of any way to clear the ARP table, but what you could do is re-translate the board.. disable it, then literally start over. You can also reset the board, or re-seat after busying it out. But my attitude is some users can see it, others not, it's a LAN issue.

liquidvw

Both Clans and the Medpro are in Network Region 1. The Medpro is in Sight A. Everyone in sight B and C can ping the medpro. But some people in sight A cannot, including me. But I can ping it from B and C.

I already tried a busy and release. That did not work. I did a test board long. It passed. I am going to try removing the programming and moving it to another slot and recreate the programming.

Here is something else strange. The switch that the Medpro connects to is the same switch that I plug into when I am at sight A. I can ping to and from the switch to the medpro. But not my laptop.

Logix

I have had a similar issue due to a bug on some software revisions - Prior to FW 93

Quote from Documentation
"Previously, TN2302AP HV3 would ignore MAC addresses with an OUI of xx-11-xx or
xx-2E-xx"

Check the Mac addresses of your devices - It's a long shot but has caught us out a few times now.
May not be the issue, but worth a mention.

:-)

Blah

I am not arguing, but I think the problem is network related.. sorry! We've never had MAC issues with any MEDPRO.. but we do have FW93+

PBXtech.info

 

liquidvw

I'll try upgrading the firmware. Couldn't hurt. Currently it is FW75. Anyone got instructions on upgrading the firmware?

liquidvw

I found it.

http://support.avaya.com/japple/css/...302AP_V92_HW11

I'll let you know how I make out.

techjock

I had the same, turned out to be vlans, check the vlans setup for the users and the Medpro :devil:

liquidvw

Not sure what cured my problem but it works now.

I moved the Medpro to another carrier from C to D. Changed it from 10 half to 100 full. Moved it to a new port on the cisco switch (configured for 100 full). Upgraded the firmware from hw75 to hw93.

All is good. Thanks for everyones input.

technician101

Both Medpro's and Clan's will not negotiate very well if set to AUTO, always lock down the boards and their associated Lan Switch ports to 100 FULL.