MaltMan1

I have a user that wants to be able to press 1 button on his phone and come across the speaker of another phone no matter if the phone is idle or being used. I created an intercom group and if the other phone is idle it just rings until someone answers it. I tried changing the auto answer field to all and the phone wouldn't auto answer.

I also tried whisper-act and that just rang the other phone w/o coming automatically across the speaker. Any ideas on how to do this?

Blah

is either phone single-line? If so, problems..

Do BOTH phones have intercom button programmed? Bridged appearances also=problems.

The docs state if the 2nd phone has no intercom button, "automatic access is granted" to the initiating phone..

PBXtech.info

 

MaltMan1

phones are 6424 multi line digital sets. the initiating phone has the intercom button and the receiving phone doesn't. there are several different bridged appearances on both phones.

Blah

We got this to work at an international location. If you can give me a few days, I will figure it out. I noticed stations on which this works at that location have brdged appearances.. and I know for fact the intercom works precisely the way the above is wanted.. ie: breaking in and interrupting people--whether on the phone or not.