Trouble changing 4600 IP station types

Artmeister24 · March 29th, 2005, 11:48 AM

I'm trying to change the station type from 4606 to 4612 on some spectralink handhelds. Does anyone know how to unregister an IP station in software without actually busying and releasing the station?

albqbm · April 3rd, 2007, 12:46 PM

I, too, have seen issue when trying to accomplish what you are. I'm not real sure why it happens but, when it does, my only 'quick' solution has been to delete the extension and recreate it. I thought for a while that it might be occurring when I physically move an extension from one card to another before making the software change but I've since been able to do that without incident ... Q

oozenoz · April 3rd, 2007, 02:43 PM

Resetting loads the new config.

albqbm · April 6th, 2007, 04:51 PM

Are you talking about a 'reset sys 4'? or something else?

Thank you

Q.

martinyoung · April 9th, 2007, 10:56 AM

Reset sys 4 is service affecting. If you do that, make sure your door is locked.

Instead try "hold 73738#" from the phone.

oozenoz · April 10th, 2007, 10:10 AM

Ya, I meant resetting the phone - not the entire system. Should have been more careful with my wording!

albqbm · April 12th, 2007, 09:40 PM

Thanks for the heads up - any advice on this type of issue on a digital phone? I've seen this happen when trying to change from an analog to a digital and visa versa. Doesn't come up too frequently - but I've seen it more than once.

oozenoz · April 12th, 2007, 09:58 PM

In this case you're probably better off deleting the phone first, then recreating it using the same extension number because you're doing more than just changing the set configuration(changing 4606 to 4612, it's still an IP phone - changing from IP to analogue, or analog to digital, you are changing the actual TYPE). (If you have a template to copy from it's not that big a deal.)

albqbm · April 12th, 2007, 10:19 PM

Cool deal - that's what I've had to do in the past. It's not a big deal at all - just wanted to find out if there were other ways around it - you know when you're in a hurry - seconds and minutes can make a difference. Thanks for your help folks!

March 29th, 2005, 11:48 AM	#1 (permalink)
Artmeister24 Join Date: Nov 2004 Posts: 3	Trouble changing 4600 IP station types I'm trying to change the station type from 4606 to 4612 on some spectralink handhelds. Does anyone know how to unregister an IP station in software without actually busying and releasing the station?

April 3rd, 2007, 12:46 PM	#2 (permalink)
albqbm Join Date: Apr 2007 Posts: 13	Re: Trouble changing 4600 IP station types I, too, have seen issue when trying to accomplish what you are. I'm not real sure why it happens but, when it does, my only 'quick' solution has been to delete the extension and recreate it. I thought for a while that it might be occurring when I physically move an extension from one card to another before making the software change but I've since been able to do that without incident ... Q

April 3rd, 2007, 02:43 PM	#3 (permalink)
oozenoz PBXtech PLATINUM 300+ posts Join Date: Feb 2006 Posts: 350	Re: Trouble changing 4600 IP station types Resetting loads the new config. __________________ - calvin

April 6th, 2007, 04:51 PM	#4 (permalink)
albqbm Join Date: Apr 2007 Posts: 13	Re: Trouble changing 4600 IP station types Are you talking about a 'reset sys 4'? or something else? Thank you Q.

April 9th, 2007, 10:56 AM	#5 (permalink)
martinyoung Moderator Join Date: Dec 2005 Posts: 1,435	Re: Trouble changing 4600 IP station types Reset sys 4 is service affecting. If you do that, make sure your door is locked. Instead try "hold 73738#" from the phone. __________________ Marty Retired Avaya DSIC tech

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April 10th, 2007, 10:10 AM	#6 (permalink)
oozenoz PBXtech PLATINUM 300+ posts Join Date: Feb 2006 Posts: 350	Re: Trouble changing 4600 IP station types Ya, I meant resetting the phone - not the entire system. Should have been more careful with my wording! __________________ - calvin

April 12th, 2007, 09:40 PM	#7 (permalink)
albqbm Join Date: Apr 2007 Posts: 13	Re: Trouble changing 4600 IP station types Thanks for the heads up - any advice on this type of issue on a digital phone? I've seen this happen when trying to change from an analog to a digital and visa versa. Doesn't come up too frequently - but I've seen it more than once.

April 12th, 2007, 09:58 PM	#8 (permalink)
oozenoz PBXtech PLATINUM 300+ posts Join Date: Feb 2006 Posts: 350	Re: Trouble changing 4600 IP station types In this case you're probably better off deleting the phone first, then recreating it using the same extension number because you're doing more than just changing the set configuration(changing 4606 to 4612, it's still an IP phone - changing from IP to analogue, or analog to digital, you are changing the actual TYPE). (If you have a template to copy from it's not that big a deal.) __________________ - calvin

April 12th, 2007, 10:19 PM	#9 (permalink)
albqbm Join Date: Apr 2007 Posts: 13	Re: Trouble changing 4600 IP station types Cool deal - that's what I've had to do in the past. It's not a big deal at all - just wanted to find out if there were other ways around it - you know when you're in a hurry - seconds and minutes can make a difference. Thanks for your help folks!

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