EC500 calls

dwheatley · February 2nd, 2005, 11:38 AM

I have Ec500 enabled on 3 of my G3 Definity's, I also have account codes on my long distance from Alltel. I have tie lines connecting the switches together to help with call routing.

The problem I am having is when you call an Ec500 enabled extension to cell phone with a long distance number, the call can not be routed from the Definity because you can not pass the accout code up to Alltel.

Any help?

nexSIP · February 2nd, 2005, 12:04 PM

route that cell phone out a non-resticted trunk :)

dwheatley · February 2nd, 2005, 01:14 PM

The restriction is coming ftom Alltel. I have the long distance codes on all lines...CO and PRI. I am trying to get around taking them off.

stubborne · February 2nd, 2005, 02:44 PM

Quote:

Originally Posted by dwheatley

I have Ec500 enabled on 3 of my G3 Definity's, I also have account codes on my long distance from Alltel. I have tie lines connecting the switches together to help with call routing.

The problem I am having is when you call an Ec500 enabled extension to cell phone with a long distance number, the call can not be routed from the Definity because you can not pass the accout code up to Alltel.

Any help?

Can you create a specific route-pattern associated with these cell phone ranges that will insert the LD code?

jsena · February 2nd, 2005, 03:31 PM

do a list trace station xxxx (any station). Call the cell phone from that station.
do a list trace station xxxx (on the station with EC500). Have another station call the one you are tracing.

Do you setup the same digits to Alltel in both instances?

dwheatley · February 2nd, 2005, 03:56 PM

When EC500 is activated on the extension xxxx. The off station mapping dial number will not accept a non digit ...,!#~ that wil insert a pause to let the account codes to pass up to Alltel.

February 2nd, 2005, 11:38 AM	#1 (permalink)
dwheatley Join Date: Feb 2005 Posts: 4	EC500 calls I have Ec500 enabled on 3 of my G3 Definity's, I also have account codes on my long distance from Alltel. I have tie lines connecting the switches together to help with call routing. The problem I am having is when you call an Ec500 enabled extension to cell phone with a long distance number, the call can not be routed from the Definity because you can not pass the accout code up to Alltel. Any help?

February 2nd, 2005, 12:04 PM	#2 (permalink)
nexSIP Moderator Join Date: Jun 2003 Posts: 527 Blog Entries: 3	Re: EC500 calls route that cell phone out a non-resticted trunk :) __________________ http://www.nexsip.com Communicate Openly and Freely

February 2nd, 2005, 01:14 PM	#3 (permalink)
dwheatley Join Date: Feb 2005 Posts: 4	Re: EC500 calls The restriction is coming ftom Alltel. I have the long distance codes on all lines...CO and PRI. I am trying to get around taking them off. __________________ telecom tech

February 2nd, 2005, 03:31 PM	#5 (permalink)
jsena PBXtech GOLD 100+ posts Join Date: Mar 2004 Posts: 108	Re: EC500 calls do a list trace station xxxx (any station). Call the cell phone from that station. do a list trace station xxxx (on the station with EC500). Have another station call the one you are tracing. Do you setup the same digits to Alltel in both instances?

February 2nd, 2005, 03:56 PM	#6 (permalink)
dwheatley Join Date: Feb 2005 Posts: 4	Re: EC500 calls When EC500 is activated on the extension xxxx. The off station mapping dial number will not accept a non digit ...,!#~ that wil insert a pause to let the account codes to pass up to Alltel. __________________ telecom tech

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