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Old January 7th, 2005, 03:14 PM   #1 (permalink)
thargiss
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Cross Talk on Internal Call

I had a user call and say that while they were on an internal call, their call was interupted by another conversation. The other party could not hear them, however. The call eventually turned to static and each participant had to hang up.

I've heard of this happening before, but I thought it was a fluke.

Has anyone heard of this happening and know what could be happening?

Thanks,
Ted
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Old January 13th, 2005, 03:45 PM   #2 (permalink)
dherve
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Re: Cross Talk on Internal Call

Please provide us the version of your system?

I've got three or four times this trouble and the way to fixe the trouble was a patch.

Let me know.
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Old January 14th, 2005, 04:59 AM   #3 (permalink)
gaurav31dec
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Re: Cross Talk on Internal Call

Me also facing similar kinds of issues on G3R R11. See if you can sujjest me some thing.


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gaurav sehgal
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Old January 14th, 2005, 05:14 AM   #4 (permalink)
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Re: Cross Talk on Internal Call

Quote:
Originally Posted by gaurav31dec
Me also facing similar kinds of issues on G3R R11. See if you can sujjest me some thing.


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gaurav sehgal
Which load?
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Old January 14th, 2005, 02:39 PM   #5 (permalink)
gaurav31dec
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Re: Cross Talk on Internal Call

what command i can you to verify the load, is it " disp system customer "


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Gaurav Sehgal
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Old January 14th, 2005, 03:14 PM   #6 (permalink)
dherve
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Re: Cross Talk on Internal Call

Quote:
Originally Posted by gaurav31dec
what command i can you to verify the load, is it " disp system customer "


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Gaurav Sehgal
Yes in the last page you should have the load but you can do a newterm command too.
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Old January 14th, 2005, 03:55 PM   #7 (permalink)
gaurav31dec
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Re: Cross Talk on Internal Call

Here is the info


CURRENT SYSTEM INFORMATION

Software Load: R011r.02.0.110.4
Memory Configuration: G3rV11
Offer Category: A

LAST TRANSLATION LOADED INFORMATION

Software Load: R011r.02.0.110.4
Memory Configuration: G3r(large)
Offer Category: A
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Old January 16th, 2005, 05:37 AM   #8 (permalink)
dherve
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Re: Cross Talk on Internal Call

About the different firmware, what are they for clan, medpro, ip phones (if you have some)?
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Old January 17th, 2005, 04:09 AM   #9 (permalink)
gaurav31dec
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Re: Cross Talk on Internal Call

We are not using any of those except the CLan which is currently not a part of voice activity
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Old January 17th, 2005, 09:39 AM   #10 (permalink)
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Re: Cross Talk on Internal Call

Thanks for the reply.

I have a Definity G3rV11.2

We do have a CLAN board, but no MEDPRO board.

Any help would be appreciated.



Thanks
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