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November 30th, 2004, 08:09 AM
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#1 (permalink) |
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PBXtech SILVER 25+ posts
 
Join Date: Nov 2004
Posts: 42
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Caller ID problems with DID #'s on S8100
I am having a problem with in-bound caller ID on our DID phone numbers only. The number will show on the phone but the name will not appear. However, if I hit SendAllCalls, the name and number show up correctly. The call either has to be picked up immediately or it will be sent to voice mail. We have a Definity S8100. Does anyone know what setting may need to be changed on the S8100?
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March 15th, 2005, 02:32 PM
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#2 (permalink) |
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PBXtech SILVER 25+ posts
Join Date: Nov 2004
Posts: 42
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Re: Caller ID problems with DID #'s on S8100
By the way, Avaya told me this is working as designed. Telcom tells me that everything is wide open on their end. Does any one else have any ideas?
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