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#1 (permalink) |
![]() Join Date: Nov 2004
Posts: 2
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Good Morning to all. It's the first time for me.
I need to know if there is a way to mange 160 operators' skills without typing every day about 50 profiles of about 30 skills. Thanks |
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#2 (permalink) |
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PBXtech SILVER 25+ posts
![]() Join Date: Sep 2003
Posts: 45
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We use Windows Scheduling and CentreVu Supervisor scripts to "reset" our agents overnight.
You set up as many scripts as you wish and Microsoft will run the program while you sleep. |
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