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Old November 4th, 2004, 07:41 AM   #1 (permalink)
TomB
 
Join Date: Aug 2004
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Ip-Softphone

I am having trouble getting an IP softphone to work. I have downloaded R4V1.03. I have installed it on both my laptop & desktop. I am able to get the telecommuter part to work but cannot get the road warrior part to work. After I login I cannot complete a call. Once I dial a number it appears to go off hook and then nothing else happens. And when I try to call the extension I receive a busy signal. Am I missing something? Or do I need to download a different version? Both my laptop & desktop are running Windows XP-Professional. The version on the Definity G3R is R10.01.
Thanks for any help.
TomB
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Old November 8th, 2004, 07:06 AM   #2 (permalink)
liquidvw
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Re: Ip-Softphone

This docuement might help.

http://support.avaya.com/japple/css/...ss.UsageUpdate
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