tom b

I have a Definity switch with a BRI card eight lines of which are connected to a MAX 1800 network access server so PC's can dial in. A hunt group is configured containg the numbers of the eight BRI lines. When I make an analouge call the call is distributed to one of the lines and is answered. When I make a digital call (PC with ISDN) the PC reports "no answer" and there is nothing in the logs on the MAX which is fairly good at reporting ISDN cause codes.
What have we done wrong, or can you not use hunt groups in this way?

thanks,

Tom.

stubborne

Doesn't sound like a call routing issue - maybe signalling? Take all the extensions out of the hunt group except for one, then run 'list trace station' on that extension. You may get some info.

__________________
Stu

PBXtech.info

 

tom b

under "list trace" stat was not one of the few options there, could it be we did not have the required privilleges?

Anyway the initial problem turned out to be that the number we were using was an extension with a coverage path to the hunt group (I don't know why it had been setup like that) when I started dialing the hunt group number it stating working.

I still have one small problem, and I imagine this is an easy one, the hunt group will only direct one call to each BRI which of course can take two calls, one on each channel.

tom b

Is there a way I can add a second extension number to each of the BRI's then I could add the second number to the hunt group as well?

thanks,

stubborne

PBX will let you add two stations with a single BRI port.

__________________
Stu

tom b

When I try to save the second station it fails with: BRI: No SPID Partner
Sure if I go to the first station change endpt init to y and enter an endpt id I can then add a second station with a different endpt id, but, I'm in the UK and have country protocol set to etsi and the max has Net 3 as the switch type and so won't let me enter SPIDs.

Should I set the country protocol to 1 for these stations and switch type of AT&T on the max and try and make spids work?
Or is there a way of doing this without spids, I assume what I would need to set up would be Multiple Subscriber Number (MSN).

PBXtech.info

 

tom b

In case anyone is searching for the answer to this problem I went with the option of setting the country protocol to 1 and entering different end point id's for the two extensions on the same port.
The max needed its switch type set to Ni-1, analouge encoding to A-law.
For an extension 2649 with end point id of 1 the spid that needed entering in the max was 000264901.