PBXtech.info  
\'\'

Go Back   PBXtech.info > Avaya > Definity Servers

Reply
 
LinkBack Thread Tools Display Modes
Old June 20th, 2003, 03:26 PM   #1 (permalink)
booman
 
Join Date: Jun 2003
Posts: 6
booman is on a distinguished road
Question Incoming Call Handling

I know how to block incoming calls to a specific extension, by specifying in the Trunk Group form the dialed number for the extension, and redirecting to a VDN/vector that hangs up on them.

What I want to do is take that incoming ANI number and redirect it, no matter what number they dialed. My trunk group is set up to enbloc/enbloc, and is a tie trunk. Every entry on page 3 of the trunk group form is set as tie. I think there may be something I can do with digit conversion in ARS, but it seems like ARS only handles outbound traffic.

Any ideas?
booman is offline   Reply With Quote
Old June 20th, 2003, 08:47 PM   #2 (permalink)
nexSIP
Moderator
 
nexSIP's Avatar
 
Join Date: Jun 2003
Posts: 527
Blog Entries: 3
nexSIP is on a distinguished road
Post

The only way to block an ANI is though a VECTOR.
__________________
http://www.nexsip.com
Communicate Openly and Freely
nexSIP is offline   Reply With Quote
Sponsored links
Advertisement
 
Advertisement
Advertisement

Old June 23rd, 2003, 07:38 AM   #3 (permalink)
booman
 
Join Date: Jun 2003
Posts: 6
booman is on a distinguished road
Post

Thanks for the reply - currently I use vectors when there's a specific DID/extension that is being bothered. How do I route all incoming calls from a certain trunk group through a vector, then have them go on to the intended destination?
booman is offline   Reply With Quote
Old June 23rd, 2003, 11:01 AM   #4 (permalink)
nexSIP
Moderator
 
nexSIP's Avatar
 
Join Date: Jun 2003
Posts: 527
Blog Entries: 3
nexSIP is on a distinguished road
Post

What I have seen that works the best is this:

You intercept the call in the trunk form and send it to a VDN which screens the ANI and delivers it back to the intended extension.

example.. Incoming DID 5555 is intercepted in the trunk form and sent to VDN 4444. That VECTOR will screen the ANI and if it passes it will route the call back to extension 5555.

So basically its intercepted and checked and delivered back to the original extension it was intended for.

does that make sense?

Nice thing about this is its transparent and nobody knows it was intercepted and screened.
nexSIP is offline   Reply With Quote
Old June 23rd, 2003, 12:16 PM   #5 (permalink)
booman
 
Join Date: Jun 2003
Posts: 6
booman is on a distinguished road
Post

Yes - this does make sense, but I have a range of several hundred DIDs, and we had a situation where an ex-employee was calling in to lots of different extensions and leaving messages, locking mailboxes, etc. I knew his phone number, and could block him from specific extensions, but couldn't figure out how to block/redirect him from all my DIDs. It almost seems like I'm limited to the number of entries on page three of the trunk form.
booman is offline   Reply With Quote
Old June 23rd, 2003, 02:57 PM   #6 (permalink)
nexSIP
Moderator
 
nexSIP's Avatar
 
Join Date: Jun 2003
Posts: 527
Blog Entries: 3
nexSIP is on a distinguished road
Post

I dont know of a way to block 100 DID's like that. I dont think it can be done.

Anyone else have any ideas?
nexSIP is offline   Reply With Quote
Sponsored links
Advertisement
 
Advertisement
Advertisement

Old July 2nd, 2003, 12:24 AM   #7 (permalink)
mrgold
PBXtech SILVER 25+ posts
 
mrgold's Avatar
 
Join Date: Jul 2003
Posts: 72
mrgold is on a distinguished road
Post

Call the police, LEC and a lawyer. Will save you time.
If he really wanted to piss you guys off he'd use his cell phone.
__________________
Marc Goldfuss
Verizon
helosix@gmail.com
mrgold is offline   Reply With Quote
Old March 6th, 2008, 11:17 AM   #8 (permalink)
imran_1112000
 
Join Date: Mar 2008
Posts: 1
imran_1112000 is on a distinguished road
Re: Incoming Call Handling

i have a big problem i have one ip phone it was working fine, but know it works for 10 to 15 minutes and than i cannot listen any tone i had changed the phone set, changed cables, shut down cisco 3560 switch port and reopen it again. i have done all what i can do but the problem is still there anyone knows how can i solve this problem.
imran_1112000 is offline   Reply With Quote
Old March 6th, 2008, 01:04 PM   #9 (permalink)
ZeN216
 
Join Date: Jul 2006
Posts: 21
ZeN216 is on a distinguished road
Re: Incoming Call Handling

I have not set it up personally,, but I have read many threads about using EC500 to block a specific # from dialing into your switch.

a quote from one of those posts,,, (on another forum)

"This is how you fix your issue.

Create an xmobile station like this:

Cell Phone Number: 'ANI NUMBER'
Mapping Mode: origination

AND create a COR with this:

Calling Party Restriction: origination "

Hope that helps you...
ZeN216 is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads
Thread Thread Starter Forum Replies Last Post
8410D voice terminal call handling tkilmer Definity Servers 3 July 29th, 2005 10:57 AM
Cancel incoming call ajshaikh IP Office 3 March 7th, 2005 06:40 AM
incoming call route blocks Long Distance gkludt IP Office 2 February 1st, 2005 09:54 AM
Incoming call Ring Ip Office 2.0 mevans IP Office 2 June 29th, 2004 09:00 AM
"Incoming Call Handling Table" mholland Definity Servers 1 February 19th, 2004 06:25 PM


All times are GMT -6. The time now is 07:04 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2008, Jelsoft Enterprises Ltd.
Search Engine Optimization by vBSEO 3.0.0 RC6
Copyright ©2002 - 2007, PBXtech LLCAd Management by RedTyger

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37