S8700 + Avaya 4610 + NICE

rpusag · June 28th, 2004, 10:11 PM

I currently have a S8700 release 2.0.1 with software update 6960 using Avaya 4610 IP hard phones. In addition, I have a NICE VoIP recording solution.

We continue to experience recording issues with the 4610 IP hard phones. According to NICE, we must define the 4610 phones "natively" in the switch (versus using a 4620 alias mode).

Are you having similar issues? If so, how did you fix the problem?

nexSIP · June 29th, 2004, 12:24 PM

4612 is more probably correct. do a change alias station that will tell you what your aliases are and what the real 'native' setting is.

June 28th, 2004, 10:11 PM	#1 (permalink)
rpusag Join Date: Jun 2004 Posts: 1	S8700 + Avaya 4610 + NICE I currently have a S8700 release 2.0.1 with software update 6960 using Avaya 4610 IP hard phones. In addition, I have a NICE VoIP recording solution. We continue to experience recording issues with the 4610 IP hard phones. According to NICE, we must define the 4610 phones "natively" in the switch (versus using a 4620 alias mode). Are you having similar issues? If so, how did you fix the problem?

June 29th, 2004, 12:24 PM	#2 (permalink)
nexSIP Moderator Join Date: Jun 2003 Posts: 527 Blog Entries: 3	Re: S8700 + Avaya 4610 + NICE 4612 is more probably correct. do a change alias station that will tell you what your aliases are and what the real 'native' setting is. __________________ http://www.nexsip.com Communicate Openly and Freely

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