dlgouse

Has anyone ever determined a way to get around the 8 station restriction on coverage answer groups? I have a requirement to ring 17 stations at one time. The only way I know is to buils 3 groups and rotate throught them in a coverage path. Any suggestons. We have s8700's.

ahays

I don't think there's a good workaround for that ... but here's some off-the-cuff suggestions:

Place an analog ringer (soft-tone, flashing light, etc.) in the locations where all of these folks are located and use either call-pickup (or directed call-pickup via an abrv-dial button) to answer calls ringing at that station. You can TAP the analog station off of a single port to ring in as many locations that you desire. It ain't elegant, but it might solve the problem of call notification.

You might also be able to do something creative by placing bridged call-appearances of an x-ported station on their sets and directing the calls to the x-ported station. Then use the bridged appearances ONLY as ring notification and answer the call via call-pickup or directed call-pickup from a primary call-appearance (otherwise, if they answer the bridged appearances they'l tie up the actual appearance for other incoming calls).

regs,

.al.

__________________
Al Hays, ACE, MCSE, CCNA
Homepage: http://www.jeral.com/
Training: http://www.jeral.com/avaya-learning.html

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dlgouse

I built stations with a cover path pointing to the next group and placed that station as the last member in the preivous group. Seems to work OK. There is a one ring delay prior to ringing the next group though.