Announcement board 750c

tek · April 8th, 2004, 11:01 AM

hi, I have a dilema that I need assistance in understanding. I have a G3R 9.5 with 10 Annoucement boards installed in it. They were working fine until recently. We can not record or re-record announcement anymore. We checked the COR restrictions, console permissions etc. and are all fine.

what is happening: dial the access code, dial tone, then enter the announcement extension and a fast busy is heared. We are experiencing this on all 10 boards.

Any thoughts?

jsena · April 8th, 2004, 12:15 PM

Did you recently add or change an announcement?
I ran into a problem a while back where we recorded an announcement that exceeded the time length of the board... we couldn't do anything with the board after that. I sent it out to be checked and it came back fine. The solution was to erase announcements on the board and put them back on. This sounds painful in your situation (10 boards!), so try this on the announcement board that was last changed first. At least you have 9.5, so you can push them to the board via LAN.

ahays · April 8th, 2004, 01:43 PM

Quote:

Originally Posted by jsena

At least you have 9.5, so you can push them to the board via LAN.

You cannot push announcements to a TN750C via LAN regardless of the release of the PBX.

regs,

.al.

April 8th, 2004, 11:01 AM	#1 (permalink)
tek Registered User Join Date: Dec 2003 Posts: 114	Announcement board 750c hi, I have a dilema that I need assistance in understanding. I have a G3R 9.5 with 10 Annoucement boards installed in it. They were working fine until recently. We can not record or re-record announcement anymore. We checked the COR restrictions, console permissions etc. and are all fine. what is happening: dial the access code, dial tone, then enter the announcement extension and a fast busy is heared. We are experiencing this on all 10 boards. Any thoughts?

April 8th, 2004, 12:15 PM	#2 (permalink)
jsena PBXtech GOLD 100+ posts Join Date: Mar 2004 Posts: 108	Re: Announcement board 750c Did you recently add or change an announcement? I ran into a problem a while back where we recorded an announcement that exceeded the time length of the board... we couldn't do anything with the board after that. I sent it out to be checked and it came back fine. The solution was to erase announcements on the board and put them back on. This sounds painful in your situation (10 boards!), so try this on the announcement board that was last changed first. At least you have 9.5, so you can push them to the board via LAN.

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