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Old March 23rd, 2004, 12:34 PM   #1 (permalink)
rcarney
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Recording and the Law

Anyone know of a web-site or have documentation on the recording laws for different states? For example, in NY I'm recording my agents. As long as one of the parties on the line know's it's being recorded, the agent in this case, I don't have to state up front in my announcments that the call is being recorded.

I'm looking for what the law is per state though. California, Nevada and Wisconsin in particular.

Thanks in advance.
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Old March 23rd, 2004, 02:23 PM   #2 (permalink)
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Re: Recording and the Law

Quote:
Originally Posted by rcarney
Anyone know of a web-site or have documentation on the recording laws for different states?
http://www.pimall.com/nais/n.tel.tape.law.html

regs,

.al.
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Old March 23rd, 2004, 02:26 PM   #3 (permalink)
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Excellent. Thank you!
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Old March 23rd, 2004, 02:29 PM   #4 (permalink)
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Re: Recording and the Law

What would be interesting is know what is mandatory to record. I know one of my clients hired a firm to find this out. They do inbound/outbound telemarketing.
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