what purpose MAPD?

tek · February 24th, 2004, 11:50 AM

What is the purpose of the MAPd board?

Dunstan · February 24th, 2004, 12:15 PM

Quote:

Originally Posted by tek

What is the purpose of the MAPd board?

MAPD is a board used for ASAI/CTI interface to various applications.

JMTStone · February 25th, 2004, 08:35 AM

We use it to attach to our CTI server and the Witness call recording application.

rcotten · February 25th, 2004, 10:53 AM

Quote:

Originally Posted by JMTStone

We use it to attach to our CTI server and the Witness call recording application.

MAPD is used to comunicate with your PBX via two modes. Definity Gateway and CVLAN. These use ASAI (ISDN PRI) messages to pass info back and forth between the switch and an adjunct PC/Server. Adjuncts can do many things like call recording, Screen pops, Avaya Interaction Center, etc...

February 24th, 2004, 11:50 AM	#1 (permalink)
tek Registered User Join Date: Dec 2003 Posts: 114	what purpose MAPD? What is the purpose of the MAPd board?

February 25th, 2004, 08:35 AM	#3 (permalink)
JMTStone PBXtech SILVER 25+ posts Join Date: Sep 2003 Posts: 45	Re: what purpose MAPD? We use it to attach to our CTI server and the Witness call recording application.

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