Call Forwarding

btrain8 · January 23rd, 2004, 07:15 AM

I put this out there a while back and don't think I explained properly..

If a Call-FWD button is on the phone, it works fine..

when I display fac's-- the codes to activate and deactivate call-fwding are *2 and #2.

If I lift my handset and type in *2, after the first 2 digits following I get wave off. But on the same phone the call-fwd button works.. Below is my dialplan--

DIAL PLAN RECORD

Local Node Number: 5
ETA Node Number:
Uniform Dialing Plan: 4-digit ETA Routing Pattern:
UDP Extension Search Order: udp-table-first
FIRST DIGIT TABLE
First Length
Digit - 1 - - 2 - - 3 - - 4 - - 5 - - 6 -
1: fac extension
2: extension
3: extension
4: dac
5: extension
6: extension
7: fac
8: extension
9: fac
0: attd pextension
*: fac fac
#: fac

btrain8 · January 23rd, 2004, 07:22 AM

Quote:

Originally Posted by btrain8

I put this out there a while back and don't think I explained properly..

If a Call-FWD button is on the phone, it works fine..

when I display fac's-- the codes to activate and deactivate call-fwding are *2 and #2.

If I lift my handset and type in *2, after the first 2 digits following I get wave off. But on the same phone the call-fwd button works.. Below is my dialplan--

DIAL PLAN RECORD

Local Node Number: 5
ETA Node Number:
Uniform Dialing Plan: 4-digit ETA Routing Pattern:
UDP Extension Search Order: udp-table-first
FIRST DIGIT TABLE
First Length
Digit - 1 - - 2 - - 3 - - 4 - - 5 - - 6 -
1: fac extension
2: extension
3: extension
4: dac
5: extension
6: extension
7: fac
8: extension
9: fac
0: attd pextension
*: fac fac
#: fac

Well my dialplan didn't appear formatted properly so I guess forget about seeing that..I'll save it as a file.

JMTStone · January 26th, 2004, 08:31 AM

What is the feature access code for call forwarding? It should be on the first page when you "disp feat". We had a PBX off-site that had mysteriously changed the feature access code for a call pickup and you may have the same "problem".

btrain8 · January 26th, 2004, 08:35 AM

Quote:

Originally Posted by JMTStone

What is the feature access code for call forwarding? It should be on the first page when you "disp feat". We had a PBX off-site that had mysteriously changed the feature access code for a call pickup and you may have the same "problem".

It is *2 to activate and #2 to deactivate.

JMTStone · January 26th, 2004, 08:49 AM

Quote:

Originally Posted by btrain8

It is *2 to activate and #2 to deactivate.

Are you forwarding off-net?

btrain8 · January 26th, 2004, 09:29 AM

Quote:

Originally Posted by JMTStone

Are you forwarding off-net?

no.. just internally and to some outside #'s

JMTStone · January 26th, 2004, 12:30 PM

Is the problem only when you are forwarding off the PBX or in and out?

btrain8 · January 26th, 2004, 12:44 PM

Quote:

Originally Posted by JMTStone

Is the problem only when you are forwarding off the PBX or in and out?

If you use the Call-Fwd button on the phone.. it works fine.. if you try using just the access codes (*2) it doesn't work.

January 23rd, 2004, 07:15 AM	#1 (permalink)
btrain8 PBXtech SILVER 25+ posts Join Date: Jan 2004 Posts: 50	Call Forwarding I put this out there a while back and don't think I explained properly.. If a Call-FWD button is on the phone, it works fine.. when I display fac's-- the codes to activate and deactivate call-fwding are 2 and #2. If I lift my handset and type in 2, after the first 2 digits following I get wave off. But on the same phone the call-fwd button works.. Below is my dialplan-- DIAL PLAN RECORD Local Node Number: 5 ETA Node Number: Uniform Dialing Plan: 4-digit ETA Routing Pattern: UDP Extension Search Order: udp-table-first FIRST DIGIT TABLE First Length Digit - 1 - - 2 - - 3 - - 4 - - 5 - - 6 - 1: fac extension 2: extension 3: extension 4: dac 5: extension 6: extension 7: fac 8: extension 9: fac 0: attd pextension *: fac fac #: fac

January 26th, 2004, 08:31 AM	#3 (permalink)
JMTStone PBXtech SILVER 25+ posts Join Date: Sep 2003 Posts: 45	Re: Call Forwarding What is the feature access code for call forwarding? It should be on the first page when you "disp feat". We had a PBX off-site that had mysteriously changed the feature access code for a call pickup and you may have the same "problem".

January 26th, 2004, 12:30 PM	#7 (permalink)
JMTStone PBXtech SILVER 25+ posts Join Date: Sep 2003 Posts: 45	Re: Call Forwarding Is the problem only when you are forwarding off the PBX or in and out?

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