redG

Greetings, I'm having trouble reaching a couple of numbers
423-756-xxxx. Can someone suggest how I can troubleshoot the issue. When dialed I am getting 'Your number cannont be completed as dialed.' I have verified that they are working numbers however I can't get to them from our switch.

koelemon

Is it long distance for you and the way you wrote it, it sounds like you can dial other numbers on that area code...is that also true?

__________________
"There are only 10 types of people in the world,
those who can read binary and those that cannot."

PBXtech.info

 

nexSIP

If your getting a recording then i would assume its going out the trunk.
So either your sending bad/wrong digits or your LD carrier has a problem routing.

btrain8

I had this same issue.. I have 2 carriers so I changed my ARS table to go out over the other and called the carrier where I had the trouble. It turned out there was a blocking issue since the numbers I had problems with were cell phones. They took off some blocking setting and I have had no other issues. Usually after the error message there is some error code at the tail end that means something to the phone company too...