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jhmccoy · June 10th, 2005, 10:01 AM

If you call the dn on the Nortel system (19889) from another DN on the Nortel system do you get the CLID?

If you call from the Avaya DN (13876) to a different DN on the Avaya system do you get the CLID?

If yes to both of these questions then you need to check the programming of the PRI on the Avaya system to make sure it is sending out the CLID.

If no to either of these questions then you need to check the programming of the phone on the system that does not show the CLID.

On the Nortel system you need to make sure that the phone has CLS = ADD .

Sorry but I am not familure with the Avaya system so I cannot help you there.

June 10th, 2005, 10:01 AM	#2 (permalink)
jhmccoy PBXtech SILVER 25+ posts Join Date: Jul 2003 Posts: 61	Re: Clid form Avaya is not working If you call the dn on the Nortel system (19889) from another DN on the Nortel system do you get the CLID? If you call from the Avaya DN (13876) to a different DN on the Avaya system do you get the CLID? If yes to both of these questions then you need to check the programming of the PRI on the Avaya system to make sure it is sending out the CLID. If no to either of these questions then you need to check the programming of the phone on the system that does not show the CLID. On the Nortel system you need to make sure that the phone has CLS = ADD . Sorry but I am not familure with the Avaya system so I cannot help you there.