Dirk

You are correct about that.. there are guys as BP techs that would never cut it in the Avaya world.. but then again, there are Avaya guys who sit in garages, surf the internet, and get banned from sites (namely ours) after doing something incorrectly..

I don't normally understand where Avaya is going.. one day it's BPs, the next day, they want us to buy it from them and have them install it.. it's really a recipe for disaster, since Avaya sometimes cleans up after BPs, and who pays for it? The customers do, as far as time, but the $$$$ hit Avaya's techs and time.

We only hope Avaya gets back into the manufacturing and servicing directly. It would be good for everyone. I think eventually Avaya wants to sell CD-roms.. saying, "here's the software, install it on whatever platform you want.. call us with questions.." but who knows. IP telephony really doesn't buy people much, unless they are starting from scratch.. but at least Avaya can do BOTH DCP and IP..

I don't see S8300s outlasting G3sis as far as relability, but time will tell. I also concur with other posts around here that it is no longer in Avaya's best interest to roll out items that rarely break. The fact is the average Avaya customer is G3si V8, with Definity AUDIXs, or MAP40s. The rest is up for debate.

We used to buy from Avaya.. and the funny thing is.. if they could simply have shipped the right items to the right places.. just think how many millions of $$$$ they could save and then keep some technicians around. Every company has its problems, I respect that.. I wish Avaya would simply make up their minds and go 100% BP, or not at all. Being wishy washy as a sales organization will get Avaya nowhere--the AEs don't care because they see $$$ either way.. but the service suffers, etc as a result. And the future voice mail platform is absolutely insane.. hopefully, customers will make Avaya wake up..