Dirk

I respect that, but CM 2.2 is publicly known to be a "clean-up effort" on behalf of the BPs. Avaya is in fact copying some of Cisco's features, and vice versa (more Cisco copying Avaya). Even the interfaces are becoming similar to Cisco..

I would like to know who your BP is, if you don't mind. The place at which I work has over 300 systems for voice, most of them S87xx, S83xx, and G3sis. What frustrates me is Avaya wants us to buy directly at times.. and at others, indirectly. We bought Witness last year from Avaya directly, for example.. and that caused a 4-month delay because of their SAP process.. Locally, Avaya is down to 4 technicians, 3 of whom (as best I can tell) sit in a garage all day and surf the internet while the BPs do installations.. The best technician locally just got "bought out" and is going to work for a company called Source.. that's just one example. Since we have over 3,000+ Cisco switches, I think Cisco might treat us better.. they are anxious to get into the voice arena, but we're weary of them.. they are not there yet.. but based on their progress thus far, maybe after 10 more years, we'll see. Avaya is already there, but they are a pretty screwed-up company.. just ask a technician to be honest and you'll hear the whole story.