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nwegner · May 17th, 2005, 08:49 AM

We are on Definity G3S1 CM 2.0 Intuity 5.5

Is anyone aware of another way to run standard bcms reports via a report scheduler or any standard scheduling system and either have them print or saved for later printing--other than to do a "list bcms agen t XXXX schedule" with the system printer?

I can use the standard report scheduler to print. However, because of the way the Definity sends the jobs to the printer, and perhaps because all our printers are Lexmarks or IBM1145's, the reports tend to cause the printer to error out. Part of this is a known IBM/Lexmark problem--900 RIP service error, but with no truly known solution. This error is caused by matters other than Avaya reports--it is not isolated to Avaya, but my reports seems to cause it on a very regular basis. More than 50% of the time, my reports cause this error and they don't run.

I know this is really a printer problem, but since I am unable to find a good solution, I am wondering if there is a better way to schedule bcms reports to run at a scheduled time for printing/viewing later.

Perhaps some of you out there know of a simple solution I'm not even aware of.

Thanks for your help.

May 17th, 2005, 08:49 AM	#1 (permalink)
nwegner Join Date: Nov 2003 Posts: 9	list bcms reports with scheduler We are on Definity G3S1 CM 2.0 Intuity 5.5 Is anyone aware of another way to run standard bcms reports via a report scheduler or any standard scheduling system and either have them print or saved for later printing--other than to do a "list bcms agen t XXXX schedule" with the system printer? I can use the standard report scheduler to print. However, because of the way the Definity sends the jobs to the printer, and perhaps because all our printers are Lexmarks or IBM1145's, the reports tend to cause the printer to error out. Part of this is a known IBM/Lexmark problem--900 RIP service error, but with no truly known solution. This error is caused by matters other than Avaya reports--it is not isolated to Avaya, but my reports seems to cause it on a very regular basis. More than 50% of the time, my reports cause this error and they don't run. I know this is really a printer problem, but since I am unable to find a good solution, I am wondering if there is a better way to schedule bcms reports to run at a scheduled time for printing/viewing later. Perhaps some of you out there know of a simple solution I'm not even aware of. Thanks for your help.