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Old May 16th, 2005, 01:07 PM   #6 (permalink)
aeverson
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Re: IP Office - line hang problem

If you unplug the lines from the back of the control unit does that clear the line. Thats one way to do it without having to reboot a line. Have you pinpointed what exactly the line is calling? How was the call originated? etc. Is this the result of out calling or did someone actually make an outgoing call and then hung up at some point.That should give you some more clues as to what is happening... Basically is there a particular scenario that causes this problem.


Ubergeek, in your scenario were you getting alot of phantom calls while your system had the wrong lines configured. You quickly find when you have the incorrect line types configured because your switch goes crazy with weird things happening. Im scratching my head as to how that even worked.. strange!
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