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nfarooqui · May 11th, 2005, 02:42 PM

We have an Auto-Attendant setup that allows callers to type in the user name to get connected to their extension. The message used to say "Enter the first 3 letters of the name", now it says "Type in the name". The first 3 letters still work but callers do not know that and are complaining that they have to type in the whole name. How do I get back to the original message.

May 11th, 2005, 02:42 PM	#1 (permalink)
nfarooqui PBXtech SILVER 25+ posts Join Date: Aug 2004 Posts: 66	Voicemail Autoattendant directory We have an Auto-Attendant setup that allows callers to type in the user name to get connected to their extension. The message used to say "Enter the first 3 letters of the name", now it says "Type in the name". The first 3 letters still work but callers do not know that and are complaining that they have to type in the whole name. How do I get back to the original message.