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Originally Posted by belpepsi
Yes both are exactly like you typed.
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So are you able to transfer from your extension off-net? In other words if this is a system wide problem, no ext. should be able to transfer off net. Do you get a wave off tone when it attempts to call the Voice Mail. You could run a list trace on the vdn or vector which may provide more info.
Also there is a parameter on page 4 of display system parameters customer options for off-net forwarding.