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belpepsi · May 3rd, 2005, 12:54 PM

We have an Avaya Definity System 75 (G3i v1.1-286), software system level is g3v2g.07.0.0.106.

Our voicemail system is a Digital Speech and uses a voice bridge with 16 analog lines to access it.

Last June we had a full system crash and had to restore from tape to a configuration dated 2001. Up to the time of the crash we were able transfer out of a vector to our voicemail system based on a set of parameters (ie Time-of-Day, Staffing Levels, etc).

While a vector today will still transfer to another extension, it will not go off-net (to the voicemail system). We have changed the COR on the VDN's with no apparent success. We can only guess that there is a system wide parameter affecting the vector transfers or software level has to be higher.

Any help would be appreciated

Thank you
Stephen Fisher
Network Lead

May 3rd, 2005, 12:54 PM	#1 (permalink)
belpepsi Join Date: May 2005 Posts: 3	Transferring out of vectors We have an Avaya Definity System 75 (G3i v1.1-286), software system level is g3v2g.07.0.0.106. Our voicemail system is a Digital Speech and uses a voice bridge with 16 analog lines to access it. Last June we had a full system crash and had to restore from tape to a configuration dated 2001. Up to the time of the crash we were able transfer out of a vector to our voicemail system based on a set of parameters (ie Time-of-Day, Staffing Levels, etc). While a vector today will still transfer to another extension, it will not go off-net (to the voicemail system). We have changed the COR on the VDN's with no apparent success. We can only guess that there is a system wide parameter affecting the vector transfers or software level has to be higher. Any help would be appreciated Thank you Stephen Fisher Network Lead