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Re: individual call routing
I have done something similar with a Vector which analyzes the ANI and the processes the call. I use it to deliver funny messages to people who call me alot. Turned my station into a VDN and put a line like this in the vector.
'goto step ? if ani = xxxx'
You could change this to 'route-to number my_secretary if ani = xxxx'
replacing my_secretary with her extension and xxxx with the offenders extension.
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Systems In Use:
S8700 CM3.0 and S8710 CM3.1.1
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