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Originally Posted by zilla53
I need to find a way to redirect a call from a paticular station so they go to my secretary when they call me directly. In other words I want to redirect direct calls "from this individual only" to my secretary when they try to call me directly. I am running a G3si release 6. -thanks
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Actually, this is not possible ... per ce. There are other options to consider:
1) Do the coverage path thing as liquidvw suggests. Then as soon as you see the call ring you can press the SAC button and the call will go to her.
Disadvantage/Setback: Your secretary will receive ALL of the calls that you do not answer. If she doesn't answer them they'll go to voicemail and/or she can transfer callers to your voicemail box using the "Transfer to Audix" feature access code.
2) Change the COR for both this user and yourself. Make the two new CORs (let's call them "55" for you and "56" for user) identical to the old CORs that each of you had with the following exception: On page 3 of COR 56 (Calling Permissions) change the "Y" to a "N" for COR 55.
Disadvantage/Setback: The user with COR 56 will receive "wave off" tone when he dials your extension. He will never be able to complete a call to your station. He can call your secretary directly and she can transfer the call to you, but he cannot call you directly, period.
3) Place bridged-appearances of your station on your secretary's station and advise her to answer any calls from "User X" but not others.
4) Tell "User X" to call your secretary and then blast him a new orafice when he calls you directly. Better yet, wire his chair for a little 110V action and fire him up with a remote control when you see your phone ringing with his extension number in the display.
regs,
.al.
Is UDP (Uniform Dial Plan) turned on in your PBX? If so, there might be a little off-net routing magic we could perform. Check via "display system-parameters customer-options"