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Old April 14th, 2005, 11:56 AM   #3 (permalink)
Cephas
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Re: Remote Maintenance

Quote:
Originally Posted by deltaserver
I have problem with remote maintenance pls somebody can guide me.

I did the programming as follows.
Created the new user "244"
User name - link
Password - osi

created the RAS entry as follows -
name - link
extension -244

Incoming call route -
routed the 1st trunk in SOE - to "link"

when i make a call from my PC to IPO i get modem signal it waits for user name & password verification after some time i get error "721"

My PC has windows XP sp1

i belive i am doing something worng in the programming . i am requesting to guide me to solve this problem

Thanks In advance
Delete the user and RAS entry you created and use the default entries instead. Change the password for the user RemoteManager to whatever you want to use ("osi" if you like)

Set the incoming call route for line 1 to DialIn.

When setting up the dialup networking in windows, use login: RemoteManager and the password you selected (eg. osi)

Make sure you are on a current firmware release on the SOE (2.1.31 or 3.0.40)

Peter
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