Thread: Call Recording
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Old March 31st, 2005, 03:44 AM   #1 (permalink)
ajshaikh
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Call Recording

Hello,

I use auto-recording on all inbound & outbound calls. This creates wav files which are sequnetially named MSGxxxxx.wav. A txt file MSGNUM.txt keeps a track of the last recording and helps to number the wav file sequentially.

However, no information on the call itself is kept (Call id, date&time, CLI etc). There is no way to find a specific recording using call details (other than to listen to each call!)

Is there anything I can do to get this info included?

Thanks.
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