George

I have a couple users who continuously seem to 'lock' them selves out of their mailboxes.

This is the error they get when trying to listen to voicemails:

Cannot retrieve messages now due to multiple logins to your mailbox.

After a few hours they seem to be able to get in.

I know that rebooting the voicemail server solves this, but it's not an ideal solution.

Is there away I can disconnect the users connection to the server or somehow refresh this 'still open' connection / session?

Any ideas?

Thanks.

G!