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corhavelaar · January 16th, 2005, 02:57 PM

Step 1: make sure each user has a PIN Code set on the VM tab of the user, otherwise remote Access is prohibited.
Step 2: create a new system ShortCode like this :
SC : *99
TN : ?
LGID : 0
Funct: VoiceMailCollect
Step 3 : in the AA select the key the user should use. set its action to Transfer to Operator and set the destination to *99

External callers to the auto-attendant selecting that right option will now be challenged to enter
the mailbox number and then the mailbox access code. Each should be followed by #. If entered
correctly they will be able to collect messages.

Hope this will answer your question.

January 16th, 2005, 02:57 PM	#2 (permalink)
corhavelaar PBXtech SILVER 25+ posts Join Date: Aug 2004 Posts: 81	Re: Remote Acces to Embedded VM on SME Step 1: make sure each user has a PIN Code set on the VM tab of the user, otherwise remote Access is prohibited. Step 2: create a new system ShortCode like this : SC : 99 TN : ? LGID : 0 Funct: VoiceMailCollect Step 3 : in the AA select the key the user should use. set its action to Transfer to Operator and set the destination to 99 External callers to the auto-attendant selecting that right option will now be challenged to enter the mailbox number and then the mailbox access code. Each should be followed by #. If entered correctly they will be able to collect messages. Hope this will answer your question.