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rocky55 · January 5th, 2005, 09:56 PM

I'm a retired Avaya tech who happens to be working on the change over. I can't give you any more info than that as it's proprietory. I can tell you by July 2005 the site will be a pay for use site.

Avaya's current business strategy is to get out of the service part of the business except for Fortune 100 companies, they intend to increase revenue by selling hardware/software and techincal services. Part of that increased revenue will come from support.avaya.com

Like most of this companies other dealings since they became Avaya it will be shady, Avaya lured the business partners in to replace the techs, now that the job is 90% complete they will start hitting the BP's with all sorts of nickle and dime charges to make more money. I was on a conference call about this the other day.

January 5th, 2005, 09:56 PM	#8 (permalink)
rocky55 Registered User Join Date: Nov 2004 Posts: 28	Re: Support.Avaya.com I'm a retired Avaya tech who happens to be working on the change over. I can't give you any more info than that as it's proprietory. I can tell you by July 2005 the site will be a pay for use site. Avaya's current business strategy is to get out of the service part of the business except for Fortune 100 companies, they intend to increase revenue by selling hardware/software and techincal services. Part of that increased revenue will come from support.avaya.com Like most of this companies other dealings since they became Avaya it will be shady, Avaya lured the business partners in to replace the techs, now that the job is 90% complete they will start hitting the BP's with all sorts of nickle and dime charges to make more money. I was on a conference call about this the other day.