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ahays · July 8th, 2003, 08:50 AM

What type of PBX and what release (G3si or Prologix)? Will your "Front of House Software" accept a serial SMDR feed direct from the PBX? If it will then the solution should be rather simple. If it will not, then what format is the software expecting and how does it expect to receive the call info?

July 8th, 2003, 08:50 AM	#3 (permalink)
ahays Moderator Join Date: Jul 2003 Posts: 1,351	What type of PBX and what release (G3si or Prologix)? Will your "Front of House Software" accept a serial SMDR feed direct from the PBX? If it will then the solution should be rather simple. If it will not, then what format is the software expecting and how does it expect to receive the call info? __________________ Al Hays, ACE, MCSE, CCNA Homepage: http://www.jeral.com/ Training: http://www.jeral.com/avaya-learning.html