jimbojimbo

It really is a combination of several items. You first need to check with your provider to see if they have this capability. It may depend on the type of central office equipment and how the DS1 is translated. NI2 usually has a greater probability of working. Additionally, even if they do have the capability, it does not mean that the name reach the far end destination. If you are using a CLEC with the capacity to pass names but the LEC is blocking this function or does not have it, then you will only get Names displayed on end users connected to the CLEC. Of course the switch needs to be set up correctly which I assume you have accomplished since you are getting the correct number to go out.