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probchild · November 30th, 2004, 09:09 AM

I am having a problem with in-bound caller ID on our DID phone numbers only. The number will show on the phone but the name will not appear. However, if I hit SendAllCalls, the name and number show up correctly. The call either has to be picked up immediately or it will be sent to voice mail. We have a Definity S8100. Does anyone know what setting may need to be changed on the S8100?

November 30th, 2004, 09:09 AM	#1 (permalink)
probchild PBXtech SILVER 25+ posts Join Date: Nov 2004 Posts: 42	Caller ID problems with DID #'s on S8100 I am having a problem with in-bound caller ID on our DID phone numbers only. The number will show on the phone but the name will not appear. However, if I hit SendAllCalls, the name and number show up correctly. The call either has to be picked up immediately or it will be sent to voice mail. We have a Definity S8100. Does anyone know what setting may need to be changed on the S8100?