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Old June 3rd, 2003, 12:51 PM   #2 (permalink)
hawaiian
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Post Re: Newbie Adding 711 to ARS

Quote:
Originally posted by nhammer
I appologize if this is too basic...I am just starting at learning ARS. Qwest has set up the ability to dial 711 to get to a deaf relay service. I do not have this set up in my ARS or routing table. Can someone point me in the right direction on where I can start learning how to set this up? I haven't found this in my definity documentation yet but maybe I am looking on the wrong CD or using the wrong lingo.

In your ARS table add an entry for 711 with the following:
Total Min and Max = 3
Route Pattern = 50 (this can change as long as it goes to the correct route pattern)
Call Tyle = svcl

then

In your ROUTE table change route 50
Grp No. = whatever your Qwest trunk group is
FRL = 0 (assuming you want anyone to be able to call the relay service)
NPA = your area code
Pfx Mrk = 1


That should work for you!
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