PBXtech.info - View Single Post - Tools to manage automaticaly operators' skills

JMTStone · November 17th, 2004, 05:32 AM

We use Windows Scheduling and CentreVu Supervisor scripts to "reset" our agents overnight.

You set up as many scripts as you wish and Microsoft will run the program while you sleep.

November 17th, 2004, 05:32 AM	#2 (permalink)
JMTStone PBXtech SILVER 25+ posts Join Date: Sep 2003 Posts: 45	Re: Tools to manage automaticaly operators' skills We use Windows Scheduling and CentreVu Supervisor scripts to "reset" our agents overnight. You set up as many scripts as you wish and Microsoft will run the program while you sleep.