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Old November 16th, 2004, 01:47 PM   #3 (permalink)
thargiss
PBXtech SILVER 25+ posts
 
Join Date: Jul 2003
Posts: 62
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Re: Converse Vector Command

I've thought about using converse-on for the second IVR, but I'm not sure how the program the vector.
Here is the current vector:

01
02
03
04
05 wait-time 2 secs hearing ringback
06 goto step 8 if available-agents in skill 12 > 0
07 goto step 5 if unconditionally
08 converse-on skill 12 pri m passing vdn and none
09 collect 4 digits after announcement none
10 route-to digits with coverage y
11 wait-time 3 secs hearing silence
12 disconnect after announcement none
13 stop

On step 9, what would happen if I put a stop command there? Would the vector disconnect the call? Could the IVR dial a different VDN allowing another vector to control the call?
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