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Monitor Station
Hi, i am trying to record every single call from one station
is there anything that i can use to do that?
i have witness to monitor and record agents but that just work with agents that are logged in
also can i use cms to get reports from every number dialed by that particular station?
or can i ran a command on the avaya to trace that station
thanks
this is urgent
s8700
g650
v11
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