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Re: Call trigger
Using SMDR for the function you mention is not an option. SMDR information will only be available after disconnecting the call.
I suggest to use the free Tapi driver for each user.
Write your software in a Server/client way and let the client software communicate with the Tapi driver were the information you need is available and then collect data from the server to display on the screen of the client.
I've done this before and is not that hard to do, programming in VB is more difficult with TAPI as with C++ or C#.
Also you can purchase a TAPI Link Pro license and let the server do all communication with the IP Office.
I've added a sample VB Tapi project i found on the web and found it usefull for me, maybe it will help you out.
Good Luck
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