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Old October 11th, 2004, 12:53 PM   #1 (permalink)
mikek
 
Join Date: Sep 2004
Posts: 2
mikek is on a distinguished road
Lightbulb Enhanced Maintenance

* Coverage for Avaya, Nortel, Siemens, Rolm, Toshiba
* Nationwide coverage
* Spare parts, phones and crash kit on site
* Guaranteed 2 hour on site response times (most areas)
* Enhanced Network Management System (95% of alarms cleared remotely, immediate notification via live call, cell, e-mail or pager based on alarm type)
* Free 24 hour help desk staffed by Tier 3/4 Engineers (NO QUEUES)
* No horizon for software version
* Scheduled preventive maintenance visits (Clean switch, check voltages, clear any alarms, back up switch and V-mail and keep copy off site for Disaster Recovery purposes)
* Fortune 500 references
* Savings from 20 - 50%
*Single point of contact - Assigned National Account Manager
*Weekly call from National Accounts Manager
*Nationwide system sales, Installation, site surveys.

Please contact me if you would like a quote for your systems.

Last edited by mikek; January 6th, 2006 at 06:09 PM. Reason: Adding Services
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