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dmitry · October 4th, 2004, 05:18 PM

I'm looking to integrate the phone system with the CRM I'm building.

For example, if there was a way to get DeltaServer log every incoming call in to a SqlServer database (which I believe there is a way to do but I have not been able to find), I could then have the incoming call trigger an application on the receipients desk that would come up with the customers history.

October 4th, 2004, 05:18 PM	#3 (permalink)
dmitry Join Date: Aug 2004 Posts: 20	Re: Call trigger I'm looking to integrate the phone system with the CRM I'm building. For example, if there was a way to get DeltaServer log every incoming call in to a SqlServer database (which I believe there is a way to do but I have not been able to find), I could then have the incoming call trigger an application on the receipients desk that would come up with the customers history.