PBXtech.info - View Single Post - Need Help Desperately

LucyChicago · September 17th, 2004, 10:35 AM

We are in the middle of an install and the customer is not happy that the display buttons on the 2420 phones have illogical descriptions on them - such as "dial *09" - according to the customer / and I have to agree, this seems to take them a step back in technology as their current system allows them to appropriately name the buttons.

I have heard with 3.0 they will be able to do this - which is supposedly coming out in November, but I had read a threat a while back that mentioned a work around by loading certain firmware. Can any one elaborate or help?? My customer is going crazy.

Thanks.

September 17th, 2004, 10:35 AM	#1 (permalink)
LucyChicago Join Date: Sep 2004 Posts: 2	Need Help Desperately - 2420 Display Labels We are in the middle of an install and the customer is not happy that the display buttons on the 2420 phones have illogical descriptions on them - such as "dial *09" - according to the customer / and I have to agree, this seems to take them a step back in technology as their current system allows them to appropriately name the buttons. I have heard with 3.0 they will be able to do this - which is supposedly coming out in November, but I had read a threat a while back that mentioned a work around by loading certain firmware. Can any one elaborate or help?? My customer is going crazy. Thanks.