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Re: Manager cannot see the Control Unit
Your are correct. Configure the IP settings statically to what you want them to end up as when connected to the LAN, and then plug the unit into the LAN. Pick an IP address that is in the DHCP servers reserved range (ie it won't attempt to give that IP to anyone else).
You really want a static IP address for both the IP403 and the VMS server. That way, you know where to point applications like Phone Manager, and what TFTP address to use for hardphones.
Peter
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