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gkludt · August 25th, 2004, 06:31 PM

We have a client using a DND button on ext 1911 (which is the only extension in the main hunt group).
The DND button works fine, but a system wav file kicks in saying that "all operators are busy" prior to rolling to the overflow hunt group.

We tried to add a "queued" call flow in voicemail pro for the main hunt group, with a transfer object to the Overflow group extension. This did not work.

Any ideas?

August 25th, 2004, 06:31 PM	#1 (permalink)
gkludt Join Date: Jul 2004 Posts: 23	"all operators busy msg using queued dnd We have a client using a DND button on ext 1911 (which is the only extension in the main hunt group). The DND button works fine, but a system wav file kicks in saying that "all operators are busy" prior to rolling to the overflow hunt group. We tried to add a "queued" call flow in voicemail pro for the main hunt group, with a transfer object to the Overflow group extension. This did not work. Any ideas?