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nfarooqui · August 19th, 2004, 06:41 PM

I am trying to set up incoming main number call sequence where the incoming call is first directed to a receptionist and then if that is busy or unaswered it goes to the Auto Attendant. I am using an assisted transfer to the receptionist. It rings the receptionist but does not come back to the voicemail system if it is unanswered. Anyone know why?

August 19th, 2004, 06:41 PM	#1 (permalink)
nfarooqui PBXtech SILVER 25+ posts Join Date: Aug 2004 Posts: 66	Assisted Transfer in Voicemail pro I am trying to set up incoming main number call sequence where the incoming call is first directed to a receptionist and then if that is busy or unaswered it goes to the Auto Attendant. I am using an assisted transfer to the receptionist. It rings the receptionist but does not come back to the voicemail system if it is unanswered. Anyone know why?